Pricing you can read in ten seconds.
Start free, test everything, check out with a card, integrate yourselves — no sales call, no demo gate, nothing that needs us. Surveyors (field capture) are the main seat meter; office users(owner, org-admin, manager, coordinator, finance) come with a generous free bundle on every tier; viewers are always free. Annual billing = two months free, on card or invoice.
Solo
Free
for evaluating in your organisation
- 1 surveyor seat
- 2 office users included
- Viewers free (up to 3)
- Full tamper-evident evidence engine
- Hash-chained records & audit log
- Offline capture, GPS, photo provenance
- Signed evidence bundle exports
Team
£29
per surveyor / month
- Everything in Solo
- Unlimited surveyor seats
- 5 office users included, then £6/user/mo
- Viewers free & unlimited
- Work orders with statutory deadlines
- Contractor organisations & grants
- On-brand PDF theming (colour, font, cover layout)
Platform
£59
per surveyor / month
- Everything in Team
- 15 office users included, then £6/user/mo
- REST API & signed webhooks
- Inbound work orders from your CMS
- Nightly EDI flat-file exports
- SFTP file exchange with your own server
- Power Automate connector
Enterprise
£99
per surveyor / month
- Everything in Platform
- Unlimited office users included
- Microsoft Entra ID single sign-on
- SCIM automatic user provisioning
- Invoice billing by default, negotiated terms
- Priority support & security reviews
Prices in GBP. Secure Stripe checkout with itemised invoicing and promotion codes for card billing. Seat changes prorate automatically; you can never shrink below seats in use, and adding a surveyor or office user beyond your bundle prompts an upgrade — never a surprise invoice.
How many office users do we actually get free?
Housing associations and councils typically run far more office and casework staff than field surveyors — every tier includes a bundle so a normal team never pays extra. Beyond the bundle, additional office users are £6/user/month on Team and Platform; Enterprise includes them all.
Solo
2 office users included · hard cap
Team
5 office users included
Platform
15 office users included
Enterprise
Unlimited office users
Office users = owner, org-admin, manager, coordinator, finance. Viewer is a separate, always-free role(read-only evidence and dashboards, no create/edit/export power) — unlimited on every paid tier, capped at 3 on Solo.
Prefer invoicing? So do most of our customers.
Card self-serve is the fastest way to start, but it isn't the only way to pay. Invoice billing is a normal, first-class part of how we work with housing associations and councils — not a special favour.
Team and Platform can switch to annual invoice billing any time (two months free, same as annual card). Enterprise is invoiced by default with negotiated per-seat rates and terms. Card self-serve stays available throughout — invoicing is an option, never a requirement.
Talk to us about invoicing — no card requiredIndependent damp or property surveyor? HousingSurvey Pro's branded PDF renderings present sealed evidence for housing organisations' own case-management systems — they're not the free-form, client-authored reports an independent surveyor writes. For that kind of report, AI report wording and everything a jobbing surveyor needs, you want our sister app DampApp Pro.
DampApp Pro →Questions a buyer actually asks
Do I need to talk to sales?
No. Create your organisation free in the portal, invite users, connect your systems and upgrade with a card — entirely self-serve on Team and Platform. Enterprise and invoice billing involve a short conversation because terms are negotiated; contact us any time you want one.
What counts as a surveyor seat?
Only active surveyors — people capturing evidence in the field app — consume surveyor seats.
What is an office user?
Owner, org-admin, manager, coordinator and finance roles are office users — the people running compliance, work orders and billing rather than capturing evidence. Each tier includes a bundle free (Solo 2, Team 5, Platform 15, Enterprise unlimited); extra office users above the bundle are £6/user/month on Team and Platform.
Is the viewer role free?
Yes — always, on every paid tier, unlimited. Viewers get read-only access to evidence and dashboards with no create/edit/export rights, so spreading visibility to stakeholders costs nothing. Solo is capped at 3 viewers.
Is annual billing cheaper?
Yes — annual is 10× the monthly price, so two months free, whether paid by card or invoice.
Can we pay by invoice instead of card?
Yes. Team and Platform can move to annual invoice billing (PO number, BACS/bank transfer, agreed payment terms) — contact us and we'll set it up; card self-serve remains available throughout. Enterprise is invoiced by default with negotiated terms.
What happens if we cancel?
You drop to the free Solo plan automatically. Every record, photo and audit trail stays intact and exportable — evidence is never held hostage.
Is the mobile app really free?
Yes. The iOS and Android apps are free to install with no in-app purchases; access is granted by your organisation and billed per surveyor seat on the web.
Do I need a paid plan to use SFTP?
Yes — SFTP is a Platform-tier feature, alongside the REST API, webhooks and EDI exports it's typically paired with. That covers connecting your own SFTP server, sending reports/letters/invoices to it, pulling in property/UPRN, SOR or tenancy data, and automatic nightly EDI-to-SFTP delivery.
Can we put our own branding on generated PDFs?
Every plan, including free Solo, puts your logo and brand colour on survey reports, works-completed packs and resident letters. Team and above additionally unlock full PDF theming — a dedicated theme colour, choice of font and cover layout — across all three document types.
Set up your organisation in two minutes.