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Awaab's Law in Wales? The hazard timescales Welsh social landlords follow from 1 April 2026.

England's Awaab's Law does not apply in Wales. Welsh councils and housing associations have their own rule: a new element 1c of the Welsh Housing Quality Standard 2023, introduced by the Welsh Government's addendum "Responding to Hazards" and in effect from 1 April 2026. It covers every HHSRS hazard except overcrowding, not only damp and mould, and it sets a deadline to remedy the hazard as well as to investigate it.

“These measures are not optional; they are designed to strengthen accountability and transparency across the sector. Social landlords must now publish response times and report on their performance as part of the WHQS compliance return.”
Cabinet Secretary for Housing and Local Government, written statement, 19 December 2025

The timescales

WHQS element 1c timescales for social landlords in Wales
SituationInvestigateRemedy
Significant risk, imminent harm assessedInvestigate within 24 hoursRemedy within a further 24 hours; make safe as soon as possible in any event
Significant risk, no imminent harm assessedInvestigate within 10 working daysRemedy within a further 5 working days
Remedy not possible within the timescale—Written summary plan to the tenant within 5 working days

The rule applies to hazards that result from building component defects or disrepair within the landlord's control. The HHSRS hazards it refers to are those in Schedule 1 to the HHSRS (Wales) Regulations 2006; England's 2026 changes to the HHSRS do not apply in Wales.

Counting Welsh deadlines. Set a property's nation to Wales, or make Wales your organisation's default nation, and HousingSurvey Pro's statutory clock counts element 1c dates for new cases reported on or after 1 April 2026: 24 hours and a further 24 where imminent harm is assessed, otherwise 10 and a further 5 working days, with a summary plan date in case the remedy is late. The addendum does not define working days or say when the summary plan's 5 working days start, so two judgement calls are ours: working days skip weekends and England-and-Wales bank holidays, and the summary plan is counted from the investigation. Treat the dates as a planning aid to check against your own reading and policy. The investigation, risk assessment, photos, readings, summary plan and works record all sit on the same tamper-evident record. Northern Ireland has no statutory clock in HousingSurvey Pro.

Significant risk, and who decides it

The rule is limited to cases where a significant risk is assessed. The statutory guidance in the addendum defines it as a risk of harm to the occupier's health or safety that a competent member of the landlord's workforce with the relevant knowledge would take steps to make safe as a matter of urgency. In assessing significant risk and imminent harm, landlords must take into account the individual circumstances of the tenant and other occupiers, including age, physical or mental health and any other vulnerabilities; the condition of the home; and the nature of the hazard, meaning how likely harm is and how severe it could be.

That puts the weight on the first visit. The record needs to show who assessed the home, when, what they found, who lives there and why the case went on the 24-hour or the 10-working-day track. HousingSurvey Pro's field app captures the visit on site, offline if needed, with a GPS fix sealed into the record, photos fingerprinted at the moment of capture and temperature, humidity and moisture readings with dew point worked out live.

The written summary plan

When, on best endeavours, a hazard cannot be remedied within the timescale, the landlord must give the tenant a written summary plan within 5 working days, in hard copy or electronically, and properly record in its own records that it was issued. At a minimum it must include:

In the HousingSurvey Pro portal, a letter to the resident is drafted from the same case as the investigation, and the date it was provided is stamped on the case, including when it went out by post or email outside the platform.

Reporting to the Welsh Government

Compliance with element 1c is reported as part of the detailed WHQS compliance report, with a separate high-level summary in the quarterly social landlord return. The addendum says the first quarterly report was due at the end of June 2026 and the full detailed report at the end of the 2026/27 financial year. Separately, the Welsh Government's January 2026 note on immediate changes introduces an annual Compliance Monitoring Report, due by 1 October each year starting in October 2026.

"Free from damp" still applies

Element 1c sits alongside element 1b: homes must be free from damp. The January 2026 note repeats that the mere absence of a Category 1 damp hazard does not constitute a pass, that minor dampness assessed as a Category 2 hazard does not pass either, and that persistent condensation counts. Landlords must report any Category 1 or Category 2 damp scores. A case can close the element 1c clock and still leave the home short of element 1b, so the follow-up visit belongs on the same property record.

How Wales differs from England

Welsh social housing hazard rule compared with England's Awaab's Law
WalesEngland
FrameworkWelsh Housing Quality Standard 2023, element 1cHazards in Social Housing Regulations, an implied tenancy term
In effect1 April 202627 October 2025 (Phase 1)
HazardsEvery HHSRS hazard except overcrowdingEmergency hazards and significant damp and mould now; more hazards from 30 November 2026
Imminent or emergencyInvestigate in 24 hours, remedy in a further 24 hoursInvestigate and make safe within 24 hours
Significant, not imminentInvestigate in 10 working days, remedy in a further 5Investigate in 10 working days, written summary in 3, safety work in 5

England's position is explained in the statutory timeline and Phase 2 hazards; Scotland's in Awaab's Law in Scotland. A landlord with homes in more than one nation needs each case labelled with the rules that govern it.

Private landlords in Wales

Element 1c applies to social landlords only. The December 2025 statement reminds all landlords of their duty under the Renting Homes (Wales) Act 2016 to keep homes fit for human habitation, including dealing with damp and mould promptly and effectively; the first matter in the Fitness for Human Habitation Regulations is exposure to house dust mites, damp, mould or fungal growth.

Where HousingSurvey Pro fits

HousingSurvey Pro records and evidences the work; it does not make a landlord compliant on its own. Whether a hazard presents a significant risk or imminent harm, and what remedy it needs, stays the assessor's and the landlord's judgement.

More on Awaab's Law

Frequently asked questions

Does Awaab's Law apply in Wales?

No. England's Awaab's Law regulations apply to social housing in England. Welsh social landlords have their own rule instead: element 1c of the Welsh Housing Quality Standard 2023, which came into effect on 1 April 2026 and sets timescales to investigate and remedy hazards, including damp and mould.

What are the WHQS element 1c timescales?

Where a hazard may present a significant risk and harm is assessed as imminent, the landlord must investigate within 24 hours and remedy it within a further 24 hours, and make safe as soon as possible in any event. Where there is a significant risk but no assessed likelihood of imminent harm, the landlord must investigate within 10 working days and remedy within a further 5 working days.

Which hazards does element 1c cover?

Every Housing Health and Safety Rating System hazard except overcrowding, as listed in Schedule 1 to the HHSRS (Wales) Regulations 2006, where the hazard may present a significant risk to the tenant or occupier and results from building component defects or disrepair within the landlord's control.

What if the hazard cannot be remedied in time?

The landlord must give the tenant a written summary plan within 5 working days, on paper or electronically, and record that it was issued. It must cover the hazard and whether it was assessed as presenting imminent harm, the action to make the home safe, the remedial work, when it is likely to start and finish, interim arrangements to reduce the risk, and a named contact with a direct email address or phone number.

How is compliance with element 1c reported?

As part of the detailed WHQS compliance report, with a high-level summary in the quarterly social landlord return. The addendum says the first quarterly report was due at the end of June 2026 and the full detailed report at the end of the 2026/27 financial year. The Cabinet Secretary's statement of 19 December 2025 adds that social landlords must publish their response times.

Does HousingSurvey Pro calculate Welsh deadlines?

Yes, once the property's nation is set to Wales (or Wales is your organisation's default nation). For cases reported on or after 1 April 2026, HousingSurvey Pro's statutory clock counts element 1c dates: investigate within 24 hours and remedy within a further 24 where imminent harm is assessed, otherwise 10 and a further 5 working days, plus a summary plan date in case the remedy is late. The addendum does not define working days or say when the summary plan's 5 working days start, so two judgement calls are ours: working days skip weekends and England-and-Wales bank holidays, and the summary plan is counted from the investigation. The dates are a planning aid to check, and the investigation, risk assessment, photos, readings, summary plan and works record all sit on the same tamper-evident record.

This page is general information, not legal advice. It summarises Welsh Government standards and guidance as read on 28 September 2026; always confirm the current requirements with your compliance team.