Jobs with no statutory clock, and internal targets

Not every job carries a statutory deadline. Some hazard types have no live Awaab’s Law clock at all, and a routine job with no hazard identity never carries one either — this article covers which, why, and what a non-statutory internal target can still record instead.

What it is

A job carries no statutory clock in four situations:

A routine job with no hazard identity — created as a general repair, not against any HHSRS hazard type. These never have, and never will, carry an Awaab’s Law deadline.
A Phase 2 hazard, non-emergency, before Phase 2 commences. Excess cold, excess heat, the three falls profiles, structural collapse, fire and explosions, electrical hazards, and domestic hygiene are fully capturable today, but carry no live deadline until Phase 2 is confirmed — see Phase 2: capturing before it commences. An emergency-severity case of any of these is the one exception, already in scope under Phase 1.
Indoor air quality and radon. Neither has a confirmed Awaab’s Law phase today, so neither carries a live clock for a non-emergency case, on the same “no clock before confirmation” basis as the Phase 2 hazards above.
Asbestos, permanently. Asbestos is governed by the Control of Asbestos Regulations 2012, regulation 4 — an entirely separate, already-commenced duty that Awaab’s Law was never designed to cover. It never carries an Awaab’s Law clock, and an emergency-severity asbestos case does not change that; its duty comes from CAR 2012, not this framework.

Separately from all of this, the platform can hold your organisation’s own internal target day-counts — how many days you aim to acknowledge, investigate and remedy a job in, as your own operational goal rather than a legal deadline. These can be set as a single organisation-wide default, or overridden for a specific hazard type where your own process genuinely differs (asbestos surveyed within a week and remedied within a month, say, versus a different timeframe for another hazard).

How to do it

On a job with no statutory clock, check whether your organisation has recorded an internal target for it — the job’s own drawer shows the outstanding internal-target date where one has been set, clearly labelled Internal Target rather than a statutory badge.
On the Dashboard’s compliance board, a routine job with an internal target configured appears as its own Internal Target row alongside the statutory rows, so it isn’t lost among cases that do carry a legal deadline.
Internal targets for your organisation are set by a platform administrator — speak to yours if you believe one should be configured, or changed, for your organisation or for a specific hazard type.

How it integrates

An internal target is deliberately never treated as, or badged as, statutory — it carries no legal weight, is never server-stamped as met or breached, and is never audited as a compliance breach. It also never suppresses or replaces a genuine statutory deadline: where a real Awaab’s Law clock applies to a job, that clock is what’s shown and tracked, and an internal target is simply not computed for it at all. Internal targets exist specifically to give jobs that would otherwise carry no date at all — a routine repair, or a hazard like asbestos with a real but non-Awaab’s-Law duty behind it — something to be measured against.

Common problems

A job has no date and I want one. Check whether it’s eligible for an internal target (a routine job, or a hazard type your organisation has configured one for) and ask your administrator to set or adjust it.
I see “Internal Target” instead of a statutory badge on a job I expected to be statutory. That’s the honest signal that this particular job genuinely carries no live Awaab’s Law clock — see the four cases above for why.
An internal target date has passed. Nothing is auto-escalated or audited as a breach for it — it’s a planning aid for your own team, not a compliance record.