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App configuration: Survey content

Who can do thisPermission: settings ≥ 2

Survey content sets your organisation’s standard legal disclaimer and scope-of-survey wording, and turns the extended form-parity inspection sections on or off.

What it is

Legal disclaimer has its own dedicated on/off switch — independent of the “Legal Disclaimer” checkbox on Data collection’s report-sections list, both need to agree for the section to disappear entirely — plus optional standard wording that pre-fills every new survey. Scope of survey is the equivalent standard wording for a survey’s scope section. Extended inspection sections is one toggle adding property information, per-room ventilation detail, a building-defects checklist and remedial-referral capture to the wizard, plus decant/wash-down actions on the case in Work Orders.

How to do it

  1. Open Settings → App configuration → Survey content.
  2. Toggle Show the legal disclaimer section, and optionally write standard wording in the text box below it — every new survey starts pre-filled with it.
  3. Click Build with options / AI to open the same clause-picker-plus-AI-polish builder the field app uses, if you’d rather assemble the wording than type it from scratch.
  4. Write your standard Scope of survey wording the same way, with its own builder.
  5. Toggle Extended inspection sections on or off, then click Save changes.

How it integrates

Both standard-wording fields are read-only in the field app by default once set, since they’re your organisation’s approved text — grant a surveyor edit access via the matching toggle in Capture policy. Leaving a field blank lets each surveyor write their own from scratch instead. A scope of survey pushed on a specific work order still takes precedence over this default. Turning Extended inspection sections off hides those sections for new surveys and cases only — anything already captured on an existing sealed record or report is unaffected.

Common problems

  • My standard disclaimer text isn’t appearing on new surveys. Confirm Show the legal disclaimer section is switched on — the text box only applies while that’s enabled.
  • A surveyor edited the disclaimer wording and I didn’t expect that. Check Capture policy for a per-field surveyor-editable override — the disclaimer and scope text are read-only in the field app by default until one is granted.
  • I turned off Extended inspection sections and old records lost their data. They haven’t — this only changes what’s captured for new surveys and cases from now on; anything already sealed stays exactly as recorded.