In-app settings, the survey guide, and reference material

A handful of screens in the app exist to orient you, not to configure anything — organisation-level configuration always lives in the portal, not on your device.

What it is

Settings in the app is deliberately small: your display theme and text size, a read-only view of your name, email, organisation and role, a switcher if you belong to more than one organisation, and a note that capture policy, branding, team and integrations are all managed by your organisation in the portal and simply followed here. From Settings you can also open a short survey workflow guide — a quick orientation to the overall shape of a survey — and a standards & regulations reference: a bundled, offline, read-only summary of the UK housing standards and statutory duties relevant to a survey, including Awaab’s Law, HHSRS, and the Decent Homes Standard, each with a note on where to find the authoritative source. It’s explicitly a reference, not a substitute for checking the current text of any standard yourself.

Viewing a sealed record on your device opens the full report exactly as it was sealed — every reading, photo, hazard section, HHSRS outcome, floor plan and sign-off, plus the record’s chain-of-custody hash — genuinely read-only, with no re-opened editing. From there you can also open the same record in the ordinary survey view for a section-by-section read, or start a reasoned corrected version as a brand-new draft if something in it genuinely needs fixing — the sealed record itself is never changed either way.

How to do it

1. Open Settings from the bottom navigation.
2. Use Standards & regulations or Survey workflow guide under Reference for a quick orientation.
3. Switch organisation profile from here if you work for more than one.
4. From Recent records, tap a sealed survey to open its read-only view, including its chain-of-custody details.

Make the text bigger or smaller

Make the words in the app bigger or smaller, or match your phone.

1. Open Settings.
2. Under Text size, tap Match my phone to use the text size set on your phone, or tap a size from Smaller to Largest.
3. The app changes straight away. Tap another size if it does not suit you.

Match my phone is where the app starts. On an iPhone or iPad the phone’s size is in Settings, Display & Brightness, Text Size. On Android it is usually Settings, Display, Font size. Very large phone sizes show at the app’s Largest, so every screen still fits. Only the words in the app change. Photos, the floor plan and your reports stay the same. The size is saved on each device, so your phone and tablet can differ.

How it integrates

Everything genuinely configurable about how you capture — required fields, photo policy, which sections you see — is set by your organisation in the portal and simply takes effect on your device; nothing in the app’s own Settings screen changes it. A sealed record’s read-only view draws on the exact same hash-chained data shown in The evidence register — nothing is summarised or re-derived for this view.

Common problems

• I want to change what fields are required or which sections I see. That’s organisation-level configuration, not something set from your device — ask an admin to check Settings → App configuration.
• The regulations reference doesn’t cover something I need. It’s a curated summary of the most relevant standards, not an exhaustive legal library — check the authoritative source directly for anything it doesn’t cover.
• I can’t find an edit option on a sealed record. There isn’t one — that’s the point of sealing. Start a corrected version instead if something needs fixing.